Although we make every effort to deliver your order in excellent condition, damages and defects may occur. All claims must be made within 5 days after the receipt of order.
No returned merchandise will be accepted for panties, girdles and pants due to concern on sanitary of customers.
The accepted return will be only the packaging unworn and unwashed, with all labels intact. The original receipt is required upon the claims. The delivery fee will be responsible by us if the returned items are damaged from us.
Please inform us in advance regarding damaged goods to e-mail : firstname.lastname@example.org. With following details
· Photo of goods returned
· Description about damages
· A copy of your receipt with purchase date, code, cup-size and quantity
We require 7 business days to proceed your return. Kindly send goods to us at mailing address.
Thai Wacoal Public Company Limited
Head Office 132 Soi Charoen 7, Bangklo, Bangkholaem, Bangkok, Thailand 10120